Just a couple of words about TheEpicenter.com.
Posted: Sat Aug 16, 2008 10:03 am
Just a couple of words about TheEpicenter.com.
I placed an order with this company last week after looking around for some new production MRE heaters. TheEpicenter.com also had some sides and snacks I wanted to try to I put in a small order. Upon checking out I found the option to have them call for a credit card number (always being careful, I selected this option). The following day I received a call from a very nice woman who collected my info and answered a few of my silly questions. She was friendly, professional and knowledgeable about her products (the trifecta of customer service). Later that day I received an email with tracking information. I replied to the tracking info email with a thank you which was promptly responded to (how often can you reach a real person anymore?).
The shipment arrived yesterday well packed and in good condition. Upon opening the first box I found a nice little thank you goodie bag containing all kinds of freebees!
I often think businesses forget the power of free goodies. All the freebees probably cost them less then a dollar but it easily bought my repeat business.
If anyone has not already shopped with them: I Highly Recommend TheEpicenter.com
-Brian
I placed an order with this company last week after looking around for some new production MRE heaters. TheEpicenter.com also had some sides and snacks I wanted to try to I put in a small order. Upon checking out I found the option to have them call for a credit card number (always being careful, I selected this option). The following day I received a call from a very nice woman who collected my info and answered a few of my silly questions. She was friendly, professional and knowledgeable about her products (the trifecta of customer service). Later that day I received an email with tracking information. I replied to the tracking info email with a thank you which was promptly responded to (how often can you reach a real person anymore?).
The shipment arrived yesterday well packed and in good condition. Upon opening the first box I found a nice little thank you goodie bag containing all kinds of freebees!
I often think businesses forget the power of free goodies. All the freebees probably cost them less then a dollar but it easily bought my repeat business.
If anyone has not already shopped with them: I Highly Recommend TheEpicenter.com
-Brian